Cancellation & Refund Policy
At Gadgify Mobiles, we prioritize customer satisfaction and aim to provide the best products and services. This policy outlines the terms for cancellations and refunds for products purchased through our website or store.
Order Cancellations
Orders can be cancelled within 24 hours of placing the order, provided they have not been dispatched.
Once an order has been dispatched, cancellation is not possible.
Refunds
Refunds will be initiated for cancelled orders or returned items (if eligible) within 7–10 business days after approval.
Refunds will be credited to the original payment method used during purchase.
Non-Refundable Items: Opened accessories, items damaged due to customer mishandling, and personalized orders are not eligible for refunds.
Defective or Damaged Products
If you receive a defective or damaged product, please report it within 48 hours of delivery along with unboxing videos/photos.
Our team will inspect the product and initiate a replacement or refund as applicable.